How Do I – Library Cards and Borrowing
How do I get a library card?
Please bring a current State of Ohio issued picture ID, such as a driver’s license, showing your current home address to one of our locations. If a state ID is unavailable, two forms of identity are required.
Is there a charge?
No. However, a library card replacement fee is $1.00. To replace your lost card, visit one of our locations.
How many items can I check out?
A maximum of 50 items may be borrowed on a single library card at one time. Extended loan periods are available for educators.
How long can I keep my items?
|Item Type||Loan Period|
|Books, Music, Audiobooks||21 days|
|Fast Favorites||14 days|
|Video Games||14 days|
|DVDs and Blu-rays||7 days|
|DVD Sets||21 days|
How much are fines? How do I pay my fines?
Willoughby-Eastlake Public Library has eliminated overdue fines on nearly all items. The following items are excluded from the fine free policy:
|Material||Loan Period||Daily Fine||Maximum Fine|
If the fines or fees on your card exceed $10.00, your account will be blocked until the overdue items are returned or your account balance is reduced to less than $10.00.
If you have 5 or more items overdue, your account will be blocked until the items are returned. If an item is not returned within 21 days of the due date, you will be charged the replacement cost of the item.
Be aware that fine free only applies to W-E Library items. Items borrowed from other libraries will be subject to the fine policy of the owning library.
How do I see what I have checked out?
Login to My Account or call one of our four locations. When logging in to your account, enter the number located on the back of your card in the “” box and enter your pin number in the “PIN/Password” box. Your pin number is usually the last four digits of your phone number.If you’ve forgotten your password you can reset it by using our “Forgot Your Password” page. After you have entered your library barcode, reset instructions will be sent to the email address we have on file.
You can also access your account on a smartphone or tablet by downloading the Clevnet App.
How do I renew my items?
You can call any one of our four locations or sign into My Account. In My Account, click on the Checkouts tab to view your items. You may select all items on one page by checking the “Select All” box and clicking the Renew button.
CLEVNET has implemented automatic renewals of physical materials. Materials will automatically renew one day before an item is due. Materials will not automatically renew if:
- Someone else has placed a hold on the item.
- The item has reached its renewal limit (renewal limits vary by library system).
- Your account is blocked due to excess fines or fees.
Fast Favorites, devices, toys, and video games cannot be renewed.
You can also renew items on a smartphone or tablet by downloading the Clevnet App.
Where can I return my items?
You can return your library materials to any one of the participating Clevnet libraries. Click for a list of participating libraries.
How do I request a book or other library material?
Search the catalog. When you find an item you want, click on the “Place Hold” button next to the right of the title details. You’ll be prompted to log in to your account if are aren’t already logged in then select a Pickup Location from the drop-down menu. Click Place Hold.
How do I know when my items are ready for pickup?
Sign up for NetNotice. With a NetNotice account (as long as you provide your email address) you will receive e-mail reminders when it’s time to return or renew items you borrowed. You can also receive phone messages or texts.
How do I find my pin number for my library card account?
Your pin number is usually the last four digits of your phone number. If you’ve forgotten your password you can reset it by using our “Forgot Your Password” page. After you have entered your library barcode, reset instructions will be sent to the email address we have on file.